Return, Exchange & Refund Policy

Returns and Exchanges

You may return new, unused items within 30 days of delivery for a full refund.
To be eligible for a return or exchange, your item(s) must be unused and all tags must be attached.
All items need to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
The amount of time it takes to receive the credit depends on your card issuer’s policies.

Shipping

All shipping fees are final and cannot be refunded.
Return shipping costs are responsibility of the customer.

Contact Us

If you have any questions on how to return your item to us, please contact us at shop@carpenteravionics.com or give us a call at 615-355-9970.